Contact information
Have a question about your order, our ingredients, or anything else? We love hearing from our customers. Reach us on any of the channels below — we respond fast, we promise! 🌾
WhatsApp
+91 8349811147
Fastest way to reach us. Order tracking, complaints, feedback, and bulk order enquiries — all on WhatsApp.
⏰ Response within 1 hour · Mon to Sat 9AM – 8PMInstagram
@navaflavors
DM us for order queries, product questions, gifting enquiries, and collaborations. Tag us in your unboxing reels!
⏰ Response within 2 hours · Mon to SunEmail
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For formal complaints, bulk corporate orders, wholesale enquiries, and business collaborations.
⏰ Response within 24 hours · Business days onlyPhone Call
+91 8349811147
For urgent delivery issues or same-day Raipur orders. Please call only during business hours.
⏰ Available Mon to Sat · 10AM – 6PM onlyOur Kitchen
Raipur, Chhattisgarh
NAVA Foods, Raipur — 492001, Chhattisgarh, India. We currently do not have a retail walk-in store. Orders are dispatched directly from our kitchen.
🌾 Handcrafted Fresh Daily in RaipurBusiness Hours
Mon – Sat · 9AM to 8PM
Our kitchen and customer support team operates Monday to Saturday. We are closed on Sundays — but orders placed on Sunday are dispatched Monday morning.
🎉 Festivals — limited availability. Check Instagram.📮 Complete Business Address
NAVA Foods
Raipur, Chhattisgarh — 492001
India 🇮🇳
Raipur, Chhattisgarh — 492001
India 🇮🇳
This address is for correspondence only. We do not have a retail storefront. All orders are placed online and delivered to your doorstep.
Who to Contact for What
Quick guide — right channel for your query
| Your Query | Best Channel | Response Time |
| Order tracking and delivery update | Within 1 hour | |
| Damaged or wrong product received | WhatsApp with photo | Within 2 hours |
| Refund or replacement request | WhatsApp or Instagram DM | Within 24 hours |
| Bulk or corporate gifting order | Email or WhatsApp | Within 24 hours |
| Wedding or event order above 50 jars | Phone Call or Email | Same business day |
| New product or flavour suggestion | Instagram DM | We read every one! |
| Collaboration or brand partnership | Within 48 hours | |
| General product or ingredient question | Instagram DM or WhatsApp | Within 2 hours |